Privacy Policy

1. Data Protection

Under the Data Protection Act Murray and Biggar has a legal duty to protect any information we collect from you. Murray and Biggar safeguards your data and keeps security standards to prevent any unauthorised access to it. Acting as a travel agent, Murray and Biggar will pass your details onto any third party tour operator / travel company as necessary to complete your travel booking.

2. Information Collected

Murray and Biggar collects four kinds of information from our users: general enquiry information including basic contact details, email addresses for those joining our opt-in newsletter, email and postal addresses for our cruise club, credit card information and basic site statistics from log files.

3. Enquiry Information

Murray and Biggar collects the basic enquiry details that you provide us with (where you want to go, the date etc) and basic contact details in order to process your enquiry. The contact details provided include your name, telephone number and email address. Information is held securely and only relevant staff have access to it. Acting as a travel agent, Murray and Biggar will pass your details onto any third party tour operator / travel company as necessary to complete your travel booking.

4. Information for Opt-In Newsletter and Murray and Biggar Cruise Club

Murray and Biggar collects email addresses of those users wishing to join our opt-in email newsletter, and email and postal addresses for users wishing to join our Cruise Club. This information is held securely and is not given out to any third party. You may unsubscribe at any time by following the instructions on the current newsletter or by contacting us.

5. Website Usage Information

Murray and Biggar collects information from log files. Information contained in log files do not contain any personal information. Log files store the total number of users to a website and other general information. This information is used to allow us to make improvements to www.murrayandbiggar.co.uk. This information is held securely.

6. External Links

Murray and Biggar features links to other websites - including all the links on our 'links' pages. This privacy policy applies only to our website. When clicking through to another website we strongly recommend reading its Privacy Policy, especially as the way in which information may be collected from you may vary. Please note that links to these external websites are not covered by our ABTA Membership or any of our other memberships/associations.

7. Access to Information

If you wish to see our records of any correspondence you have sent to us please contact Murray and Biggar directly on the number above. A small charge may be required for this.

8. Changes to this Privacy Policy

If this privacy policy changes, an updated version will appear on this page. Please check this page regularly to ensure that you are aware of any changes that we might make.

9. Last Updated

This privacy policy was last updated 28th July 2008